Contact us
Customer support
Try our self-service options on tivo.com, or visit My account to update your credit card information.
Chat with an agent
Customer support:
Monday - Friday, 7 am-8 pm PT
Saturday - Sunday, 7 am-4 pm PT
Sales:
Monday - Friday, 7 am-8 pm PT
Saturday - Sunday, 7 am-4 pm PT
Phone support
Customer support:
Monday - Friday, 7am-7pm PT
Saturday & Sunday, 8am-6pm PT
877-367-8486
Sales support:
877-289-8486 or 877-BUY-TIVO
Monday - Friday, 7am-7pm PT
Saturday - Sunday, 8am-6pm PT
Email a question
Ask a question and see potential answers before submitting your question.
Email a question(Sign in required)
Please note: At this time, it is not possible to use email to cancel or transfer TiVo service, or to update billing and credit card information.
For non-TiVo manufactured DVR support, please refer to the list of non-TiVo DVR technical support numbers.
Media Inquiries
Contact (media only):TiVo PR
Phone: (408) 519-9100
Send email
OR
Sloane & Company on behalf of TiVo
Phone: (212) 486-9500
TiVo@sloanepr.com
Dealer Hotline
Phone: (888) 921-TiVoSend email
Advertise with TiVo
Visit tivoadvertising.com, or contact:Tara Maitra
Phone: (212) 520-1905
Send email
International Partnerships
For information on building international distribution or licensing partnerships with TiVo, please complete this form.Corporate headquarters
2160 Gold StreetP.O. Box 2160
Alviso, CA 95002-2160
Phone: (408) 519-9100
Fax: (408) 519-5330
Directions to TiVo
New York office
150 East 52nd Street15th Floor
New York, NY 10022
(between Lexington & 3rd)
Phone: (212) 520-1860
Fax: (212) 319-5074
