TiVo® Multi-service discount service agreement
Updated March 2012
TiVo Inc. ("TiVo") offers certain registered account holders of subscriptions to the TiVo service , as further specified herein, a multi-service discount (the "Multi-Service Discount") on new TiVo service subscription activations only under the following terms and conditions. This agreement explains the terms and conditions that will apply to your eligibility for, and receipt of, a Multi-Service Discount in connection with your use of the TiVo service, and constitutes a legally binding agreement between you and TiVo. By using the TiVo service, you agree to all the terms and conditions in this agreement ("Agreement").
Your TiVo® Service Agreement
Multi-Service Discount Qualifications
- Initial Qualification: You must be the registered account holder of a qualifying Monthly or Product Lifetime Subscription to the TiVo service, as further defined below, to qualify for the MULTI-SERVICE DISCOUNT (a "Qualifying Subscription"):
- TiVo Service Subscription: A Qualifying Subscription must be a Monthly or Product Lifetime Subscription, as further defined below, to the TiVo service, made directly with TiVo (as opposed to with a third party service provider such as DIRECTV) in order to qualify for the MULTI-SERVICE DISCOUNT. For instance, DIRECTV DVRs with the TiVo service are ineligible to qualify as a Qualifying Subscription or to receive the MULTI-SERVICE DISCOUNT.
- Monthly Service Subscription: If you are the registered account holder of a Monthly Service Subscription to the TiVo service, your subscription must be fully paid, active and in good standing, paid on a Monthly basis. Promotional TiVo service subscriptions (e.g. free or discounted TiVo service rates purchased through a limited time offer), unless otherwise designated in the terms and conditions for such promotional subscriptions, are not eligible to be Qualifying Subscriptions.
- Product Lifetime Subscription: If you are the registered account holder of a Product Lifetime Subscription to the TiVo service, your Product Lifetime Subscription must be fully paid, active and in good standing. Your TiVo DVR to which the Product Lifetime Subscription is attached must have called into the TiVo service within the last 180 days to remain eligible for the MULTI-SERVICE DISCOUNT.
- General Eligibility: In addition to the requirements for Initial Qualification detailed above, the following additional General Eligibility requirements also must be complied with in their entirety:
- MULTI-SERVICE DISCOUNT for New Subscriptions Only: MULTI-SERVICE DISCOUNT will ONLY be applied to eligible new TiVo service subscriptions (defined below). The MULTI-SERVICE DISCOUNT cannot be applied to existing TiVo service subscriptions , only future new eligible TiVo service subscriptions (defined below).
- Same Registered Account Holder: The TiVo DVRs associated with all new TiVo service subscriptions activations eligible for the MULTI-SERVICE DISCOUNT must be registered to the same TiVo customer account.
- Same TiVo Service Address: The TiVo DVRs associated with all new TiVo service subscription activations eligible for the MULTI-SERVICE DISCOUNT must be located and calling in from the same TiVo service address as the Qualifying Subscription.
- Limited Number Of TiVo Service Subscriptions: The MULTI-SERVICE DISCOUNT is limited to a maximum of five (5) additional TiVo service subscriptions per TiVo customer account. For example, a registered account holder with one Qualifying Subscription may add up to an additional five (5) new TiVo service subscriptions activations at the reduced MULTI-SERVICE DISCOUNT price to his or her account. The sixth (6th) additional TiVo service subscription would not qualify for the MULTI-SERVICE DISCOUNT and would be charged the standard TiVo service subscription price.
- Compliance With Service Agreement: All terms of each of the registered account holder’s TiVo Service Agreements and TiVo Payment Plan, as applicable, must be fully complied with at all times to be eligible for the MULTI-SERVICE DISCOUNT.
Subscriptions Eligible for Multi-Service Discount
- Discounted TiVo Service Fee. The MULTI-SERVICE DISCOUNT reduces the $19.99 Monthly TiVo service subscription to $14.99 per month, the $14.99 Monthly TiVo service subscription to $12.99 per month, the $12.95 Monthly TiVo service subscription fee to $9.95 per month, and the $499.99 Product Lifetime service subscription to $399.99, while in compliance with all applicable Initial Qualification and General Eligibility requirements on new eligible TiVo service subscription activations (not existing TiVo service subscriptions). Only new $19.99, $14.99 or $12.95 monthly TiVo service or Product Lifetime service subscription activations are eligible to receive the MULTI-SERVICE DISCOUNT.
- TiVo Service Cancellation: If the registered account holder’s Qualifying Subscription is cancelled or otherwise becomes ineligible, the oldest eligible TiVo service subscription on the account shall become the registered account holder’s Qualifying Subscription and will no longer receive the MULTI-SERVICE DISCOUNT. TiVo service subscriptions currently receiving the MULTI-SERVICE DISCOUNT shall continue to receive the MULTI-SERVICE DISCOUNT as long as there remains a Qualifying Subscription in accordance with these terms on the same TiVo customer account.
TiVo reserves the right to immediately suspend or terminate your TiVo service subscription and/or your use of the MULTI-SERVICE DISCOUNT if you give TiVo inaccurate or incomplete information or if you are no longer eligible for the MULTI-SERVICE DISCOUNT.
- Changes To The MULTI-SERVICE DISCOUNT. TiVo reserves the right, at its sole discretion, to increase or decrease the amount of the MULTI-SERVICE DISCOUNT or discontinue the MULTI-SERVICE DISCOUNT or change any of the terms, restrictions, or conditions for eligibility for the MULTI-SERVICE DISCOUNT at any time, for any reason. If you are dissatisfied with any such changes to the MULTI-SERVICE DISCOUNT and/or the TiVo service, you may immediately cancel your use of the MULTI-SERVICE DISCOUNT and/or the TiVo service (subject to any applicable early termination fees, if any) as provided in the TiVo Service Agreement or the terms of your TiVo Payment Plan, as applicable.
BY USING THE TIVO SERVICE AND RECEIVING THE MULTI-SERVICE DISCOUNT, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS ENTIRE AGREEMENT, THE TIVO SERVICE AGREEMENT AND THE TERMS OF YOUR TIVO PAYMENT PLAN, AND YOU AGREE TO ALL THE TERMS OF THIS AGREEMENT, THE TIVO SERVICE AGREEMENT, AND THE TERMS OF YOUR TIVO PAYMENT PLAN AS STATED ABOVE AND INCORPORATED INTO THIS AGREEMENT.