TiVo® service payment plans

Updated September 2008

Please note that without a subscription to the TiVo service, your TiVo DVR will not work! Please see Section 7 of the TiVo service agreement.

The following TiVo service plans terms and conditions (the "service plan(s)") are subject to and incorporated into the TiVo service agreement (the "service agreement"). Except as otherwise set forth in, and subject to, the service agreement, the service plans govern both your subscription to and receipt of the TiVo service and any TiVo DVR you may have received in connection with any service plan. Pricing, terms, and conditions of the TiVo service are subject to change at any time.

BY SELECTING AND ACTIVATING UNDER ONE OF THE FOLLOWING PAYMENT PLANS OR PROMOTIONAL PAYMENT PLANS, YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ACCEPT TIVO INC.'S OFFER TO SUBSCRIBE TO THE TIVO SERVICE AND THAT YOU HAVE READ AND UNDERSTAND FULLY THE TERMS AND CONDITIONS OF THE PAYMENT PLANS AND THE TIVO SERVICE AGREEMENT.

For service plans activated before May 15, 2008, see prior terms & conditions.

TIVO SERVICE PLANS

  1. At the time of activation of a service plan, you will be required to commit to the TiVo service for a minimum of one (1) year. You can pay for a subscription to the TiVo service on a monthly, annual, or prepaid basis.
  2. You may pay for the TiVo service on a monthly basis for one (1) year at $12.95 per month. Promotional Pricing may be available from time-to-time.
  3. You may also pay annually for your TiVo service at $129 a year, prepay for three (3) years at $299 (renews annually after 3 years) or purchase a Product Lifetime Service (as described below) at $399. Promotional Pricing may be available from time-to-time.
  4. A 30 day Money Back Guarantee applies to activations of TiVo service. See full terms of TiVo's 30 day Money Back Guarantee for complete details.
  5. AN EARLY TERMINATION FEE OF UP TO $155.40 APPLIES TO YOUR ONE (1) YEAR MONTHLY PAYMENT PLAN IF CANCELLED PRIOR TO THE END OF YOUR COMMITMENT, EXCEPT AS PERMITTED UNDER TIVO'S 30 DAY MONEY BACK GUARANTEE. AN EARLY TERMINATION FEE OF THE LESSER OF $155.40 OR THE AMOUNT OWED ON THE REMAINING TERM OF YOUR MONTHLY PAYMENT PLAN COMMITMENT WILL BE CHARGED TO YOU.
  6. No early termination fee applies to annual or prepaid service plans, but no refunds will be paid for cancellations of any annual or prepaid service plan except as permitted under TiVo's 30 day Money Back Guarantee.
  7. After the end of the commitment associated with your monthly service plan, TiVo will continue to charge you on a monthly basis at the then-current one (1) year monthly rate.
  8. After the end of your annual or 3 year commitment, as applicable, TiVo will continue to charge you on an annual basis at the then-current annual rate. You will receive a notification approximately 30 days prior to your renewal date to notify you of the renewal. Your credit card on file with us will be charged the then-annual renewal rate on your renewal date. You will have up to 30 days after the renewal date to change or cancel your service plan and receive a full refund.
  9. Monthly, annual and Product Lifetime Service plans are eligible for the Multi-Service Discount. See full terms of the Multi-Service Discount for details.
  10. Purchases of TiVo DVR and TiVo service plans from http://www.tivo.com cannot be combined with any other offers or discounts, including any TiVo mail-in rebates. TiVo Service Gift Subscriptions, including TiVo Service Gift Cards purchased at Best Buy, cannot be used in conjunction with any purchase of a TiVo DVR.
  11. When you purchase a TiVo DVR and three (3) year prepaid service plan together from http://www.tivo.com, the parts portion only of your Limited Warranty for your TiVo DVR will be extended for the term of your initial three (3) year plan (excludes renewals). For all other service plans, TiVo makes no warranties or representations aside form the manufacturer's Limited Warranty.
  12. Product Lifetime Service includes a “Product Lifetime Subscription” to the TiVo service which covers the life of the TiVo DVR you buy – not the life of the subscriber. The Product Lifetime Subscription accompanies the TiVo DVR in case of ownership transfer. For more information on Product Lifetime Subscriptions, please refer to the TiVo Service Agreement. Of course, hardware products don't last forever and their lifespan will vary. TiVo makes no warranties or representations as to the expected lifetime of the TiVo DVR (aside from the manufacturer's Limited Warranty).
  13. If you fail to pay any amounts owing to us in connection with this agreement, TiVo reserves the right to pursue such unpaid amounts and you will remain liable to us for all charges under this agreement and all the costs we incur to collect these charges, including, without limitation, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.