Questions?

Find the answers to some of the common questions about buying a TiVo® Premiere.

  • About purchasing a TiVo box and TiVo service
    Learn about purchasing a Premiere and signing up for TiVo service, including minimum service commitments and the 30-day, money-back guarantee.
  • About TiVo Premiere
    Learn about our most advanced, innovative product ever and which Premiere is right for you.
  • About the TiVo Wireless N Network Adapter
    The TiVo Wireless N Network creates a fast, high-performance wireless connection between your Premiere and your home network. Find out if you should add one to your TiVo setup.
  • About warranties
    Learn about standard and extended warranties, including coverage and exclusions.
  • About CableCARD™ decoders
    One multi-stream CableCARD decoder enables your Premiere to receive digital channels from your cable company. Get general information and installation instructions for the CableCARD you request from your cable company.