Get set up and connected
Find your "Start Here" poster
When your TiVo Premiere DVR arrives, be sure to locate the "Start Here" poster inside the packing box. This easy-to-follow guide gives you step-by-step instructions for installing your Premiere. Follow the simple steps and you will be using your Premiere in no time.
Don't wait, order your CableCARD today
Order an M-Card. You can often pick one up at the local cable service center or have the technician bring one to you for a small service fee. The FCC requires cable companies to provide CableCARDs.
Connect the cables and setup your TiVo.
Install the card by inserting it in the rear CableCARD™ slot with the label facing up.
Activate the card by calling the cable company and telling them you want to activate and pair the CableCARD™ with your TiVo. If the cable
technician is present, they will make the call for you.
Test your channels and complete Guided Setup.
If you have problems with your cable company issuing CableCARDS, call our Technical Support at 1-877-367-8486 and we will perform a 3-way call with your cable company.
Connect your TiVo Premiere DVR to the Internet
Your TiVo Premiere DVR requires an Internet connection so that your TiVo service can deliver your daily channel guide updates, stream content from providers like Netflix, Pandora and YouTube, and stream content between two or more networked TiVo Premiere DVRs.
An Internet connection also syncs your DVR to the TiVo App for iPhone®, iPad® and Android devices.
Use one of the following methods to connect your TiVo Premiere DVR to the Internet:
Plug the included Ethernet cable into the back of any TiVo Premiere series DVR.
This method is ideal for streaming content between two or more TiVo Premiere series DVRs or using TiVo Stream.
ETHERNET OVER COAX
TiVo Premiere 4 or XL4 DVR:
Plug a coax cable into the back of the DVR. Use a MoCA Network Adapter to connect to the internet.
TiVo Premiere or XL DVR:
Use two MoCA Network Adapters to connect to the internet.
This method is ideal for streaming content between two or more TiVo Premiere series DVRs or using TiVo Stream if you don't have wired Ethernet.
If you have Verizon FiOS, your network is already MoCA-enabled! Learn more about MoCA.
Plug a Wireless N adapter into the back of any TiVo Premiere series DVR.
This method does not support streaming content between two or more TiVo Premiere series DVRs or using TiVo Stream.
- Step-by-step: How to connect your TiVo DVR to your network and the Internet
- Step-by-step: What is MoCA?
- Support: MoCA troubleshooting
- Shop: Order a TiVo wireless adapter
- Shop: Order a MoCA Network Adapter