Support Article

Can I transfer my TiVo service to a new owner?

Can I transfer my TiVo service to a new TiVo DVR?

Can I transfer my TiVo service to a new owner?

Only Product Lifetime Service can be transferred to a new owner. If you want to give a TiVo DVR with any other service plan to a new owner, you first must cancel or transfer your service to a different DVR so that the new owner can create their own account.

NOTE: You can transfer Product Lifetime Service because it belongs to the DVR, not the owner. To transfer Product Lifetime Service, contact TiVo Customer Support.

Once you have transferred or canceled your service, tell the new owner to visit www.tivo.com/activate to start their own service agreement.

NOTE: Remember that you are obligated to comply with all terms of your service agreement. If you want to cancel service before the end of your commitment, you may be subject to fees. Please visit www.tivo.com/policy for specific plan details.

Can I transfer my TiVo service to a new DVR?

You can transfer any TiVo service plan, with the exception of Product Lifetime Service, to a new DVR at any time. So if you want to purchase a new TiVo DVR to take advantage of the latest features and retire your old DVR, you can do that.

Visit How do I transfer my TiVo service to a new DVR?  for instructions.