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Moving within the same zip code

Moving to a different zip code

Moving within the same zip code

If you are moving only a short distance away, and your cable or satellite provider, zip code, area code, and phone or network settings will remain the same:

1.  Set up your DVR in the new location.

2.  Check your channels and make a connection to the TiVo Service to ensure that the DVR is properly connected. To make a service connection: From TiVo Central, select Messages & Settings > Settings > Phone & Network > Connect to the TiVo service now.

3.  If you are using a phone line to connect to the TiVo Service, make sure the dial-in number you use is still a local number in your new location. For more information, see Choosing a local dial-in number .

4.  Go to Manage My Account to update your address and other contact information.

IMPORTANT: If you change cable or satellite providers, you must repeat Guided Setup.  For instructions, see How do I repeat Guided Setup?

Moving to a different zip code

If you are moving to a location where your cable or satellite provider, zip code, area code, or phone and network settings will change:

1.  Set up your DVR in the new location.

2.  Repeat Guided Setup to enter your new information and get guide data for the new location. For instructions, see How do I repeat Guided Setup?

3.  Go to Manage My Account to update your address and other contact information.