Support article

NOTE: Amazon Unbox content is available only in the United States.

What is KidZone?

KidZone gives parents a safe place to make decisions about what their kids can watch based on their personal interests and values. KidZone gives kids their own space to find and watch their favorite recorded shows and Unbox videos.

How can I protect my kids from watching unsuitable Unbox videos downloaded to my TiVo DVR?

If you have concerns with others using your PC to purchase or rent content from your Unbox account, be sure to sign out of Amazon before leaving your computer unattended.

To completely sign out of your Amazon account, you must click on the “If you’re not ______, click here” link provided at the top of the Amazon.com homepage.

While Amazon Unbox is simple enough to use that even a child could learn to download videos, your TiVo KidZone settings will lock them out. Be sure to enable KidZone.

IMPORTANT: Currently, bringing any Unbox video into your KidZone folder automatically makes all content in your Unbox folder openly visible and accessible to anyone. This issue will be fixed in the near future.

How to download an Unbox video directly to a KidZone folder

To download Unbox videos to a KidZone account, you must first set up a KidZone folder. See How Do I Use KidZone?

Once you have KidZone set up on your TiVo DVR:

1. From your KidZone Now Playing folder, select Add Programs and Change Settings.

2. Enter password.

3. Select Add Programs from the Now Playing List.

4. From the Now Playing list, locate and select the Amazon Unbox folder.

5. Find and select the Unbox video.

6. The video will be found in the KidZone folder.