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How do I resolve recording conflicts?

45-23-02Search Reference Number

To resolve a recording conflict, perform one of the following steps:

 

1.  If you are offered the option, choose to clip the previously scheduled program.

 

 

Your DVR has an Overlap Protection feature that minimizes recording conflicts when programs do not start or stop exactly on the hour or half-hour. If programs overlap by 5 minutes or less, you will be offered the option to clip (not record) as many minutes as are necessary of the previously scheduled program. Overlap Protection can even be used to regularly resolve conflicts between consecutive Season Pass recordings. (The program with the lower priority in the Season Pass Manager is clipped.) Go to Overlap Protection for more information.

 

 

2.  Cancel the recording of one program and record another.

 When setting up a recording that conflicts with a previously scheduled program, you will be offered the option to cancel the previously scheduled recording. To cancel the previous recording and record the newly requested one, select OK, cancel the previously scheduled program recording.

 

 

3.  Record the new program at a different time.

 If you do not want to resolve the conflict by canceling a previously scheduled recording, check to see if the new program airs during a different time period. When you receive the conflict message, select Don't record the newly requested program. On the next screen, choose View upcoming episodes (or View Upcoming Showings, if the program is a movie or special), and select a different time slot for recording the new program.

 

 

4.  If the new program only airs during one time slot, reschedule the other program.

 

To do this from TiVo Central, choose Find Programs, and then select To Do List. Highlight the recording you want to change and press SELECT. Choose View upcoming episodes, select a different time slot, and then choose Record this episode. You can now schedule the new program without a conflict.

 

 

5.  Create a manual recording.

 

Some programs do not begin or end on the usual hour or half-hour. If you can't use Overlap Protection to resolve a conflict (see Step 1), try scheduling a manual recording. With manual recording, you can schedule a recording at a specific time on a specific channel. You can also schedule manual recordings that repeat over time, similar to Season Pass recordings. Go to How Do I Set Up a Manual Recording? for more information.

 

 

NOTE:  Because scheduled programs may change weekly, you should check your To Do List to ensure your manual recordings are set for the appropriate times. To check the To Do List, from TiVo Central, select Find Programs, and then select To Do List.

 

 

6.  If you have a Series2 DT DVR that is set up to use Cable with a Box, and you are getting recording conflicts when trying to record a second basic cable program (that is, a program on a channel between 1 and 100), make sure only basic cable channels are selected in your Channel List.

 

 

Go to TiVo Central, and select Messages & Settings, and then Settings, and then Channels, and then Channel List. Notice that each channel below 100 has two entries, one marked CBL (for analog basic cable) and one marked BOX (for digital cable box). Make sure no BOX channels below 100 are selected. For more information, see How Do I Select and De-Select Channels?

 

 

For more information on recording conflicts, go to: