| |  The following troubleshooting steps should only be used if you are receiving this error message while trying to set up a recording: Error 86 (DB Not Found).
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| | To resolve this issue, perform the following steps:
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| |  Try to schedule the recording one more time.
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| | |
| |  Restart the DVR.
From TiVo Central, select Messages & Settings, then Restart or Reset System, and then Restart the DVR.
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| | |
| |  Try to schedule the recording again.
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| | |
| |  If you still receive Error 86 (DB not found), your DVR may have a very rare problem that requires a factory reset of its settings. In order to complete the factory reset, you need to perform a Clear and Delete Everything.
This option will delete all of the programs in Now Playing, as well as all of your Season Pass recordings and WishList searches. Be sure to make a list of your Season Pass recordings and WishList searches so you can recreate these items after they are cleared and deleted.
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| | |
| |  Clear and delete everything.
From TiVo Central, select Messages & Settings, then Restart or Reset System, then Clear and Delete Everything.
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| | |
| | After you clear and delete everything, your DVR will be in its original state, and you will need to repeat Guided Setup.
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