Support article

What is Manage My Account?

09-29-20Search Reference Number
 

Registering for Manage My Account
Logging In to Manage My Account

You can use Manage My Account to:

 
  • Activate or Upgrade TiVo Service: Activate or upgrade service on a TiVo DVR.
  • DVR Preferences: Name your DVRs and set their sharing preferences. (The changes take effect the next time your DVR connects to the TiVo Service.)
  • Change credit card: Change the credit card that your TiVo service is being billed to.
  • View billing history: View the billing history for your account.
  • Change service number: Change the TiVo service number of your DVR. (This is only done in rare situations, such as when you exchange your DVR at a retail store.)
  • Change contact info: Update your address and phone number.
  • Change login info: Change your password and e-mail address.
 

Note:If you have not yet activated your TiVo service, go to Activating My TiVo Service.


 

To register for Manage My Account

 

Step 1Go to www.tivo.com/manage.

 
 

Step 2Click the Register button on the left area of the screen.

 
 

Step 3Enter the e-mail address you used to activate TiVo service and click Submit. You will be sent a temporary password to this email address.

 
 

Step 4Copy and paste this temporary password into the Manage My Account login screen; be sure you do not copy a space before or after the password.

 
 

Step 5Enter a new permanent password in the New Password and Re-enter New Password fields and click Sign In.

 
 

To log into Manage My Account:

 

Step one:Go to www.tivo.com/manage.

 
 

Step two:Enter the e-mail address you used when you activated TiVo service.

 
 

Step three:Enter the password you created when you registered for Manage My Account and click Sign In.

 
 

Note:If you are having problems logging into Manage My Account, go to I Am Having Problems Logging In to Manage My Account.

tv1079 Manage my account change credit card change billing option change address change name change e-mail address change email address change TiVo service number monthly to product lifetime view billing history 092920 09-29-20092920