Support Article

How to troubleshoot using CableCARD MMI screens

25-11-46Search Reference Number

You can check if a CableCARD is properly activated, subscribed to a certain channel, and paired to the slot in the DVR by checking the screens that are generated by the CableCARD and displayed by your TiVo DVR. These screens are called MMI screens, for "man-machine interface". Each CableCARD brand and type (S-Card or M-Card) shows different information on their MMI screens. 

Click a link to view information about your CableCARD's MMI screens:

Motorola M-Card

Motorola S-Card

Scientific Atlanta M-Card

Scientific Atlanta S-Card

NDS S-Card

NOTE: Each CableCARD manufacturer controls the content of their MMI screens, and the information tends to vary with the CableCARD firmware version. The display for your CableCARD may be slightly different from the ones shown in these examples.