Support article
Picture quality issues with Verizon FiOS service
| 05-12-01 | Search Reference Code |
If you are using Verizon FIOS service with an HD TiVo DVR, you may see video that looks blocky and distorted. If you check the Signal Strength Meter, you may notice widely fluctuating signal levels.
To view the Signal Strength meter, from TiVo Central select Messages & Settings > Settings > Channels > Signal Strength - Cable and follow the on-screen instructions.
The picture quality issues can be resolved easily by installing a low-pass filter or diplexer in the cable line. Verizon technical support is aware of this issue and how to resolve it. Please contact them at http://www22.verizon.com/Residential/Support/ContactUs to request the installation of a low-pass filter or diplexer.
