Support article

How Do I Set Up My Dual Tuner DVR with a Cable Box?

25-11-22Search Reference Number
 

ParagraphThese setup instructions are for a Series2 DT (dual tuner) DVR. If you have a single tuner Series2 (or earlier) DVR, see How Do I Set Up My Single Tuner DVR?

 

Note:If your DVR did not come pre-activated, we recommend that you activate your TiVo Service before beginning the following setup process.

 

If you have cable with a cable box, use the following procedure to set up your DVR:

 

Note:During this procedure, take special care to connect each cable from the OUT jack of one device to the IN jack of another. Never connect an Out to an Out or an In to an In.

 

Step one:Connect the RF coaxial cable coming out of the cable jack on your wall to the In connector on the included splitter.

  
 

Note:If the cable from the wall is connected to your cable box, detach it from the cable box and connect it to the splitter.

 

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Step two:Connect the two included RF coaxial cables to the two Out connectors on the splitter. Connect one of the cables from the splitter to the RF In jack on the cable box, and connect the other to the Cable/Antenna RF In jack on the DVR.

  
 

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Step three:Connect a composite cable (red, white, and yellow connectors) from the Out jacks on the back of the cable box to the Audio Video Input jacks on the back of the DVR.

  
 

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Step four:Connect a composite cable (red, white, and yellow connectors) from the Audio Video Output jacks on the back of the DVR (you can use either set of output jacks, but we recommend set 1) to the composite input jacks on your TV.

  
 
  • If you are connecting a VCR or DVD recorder and your TV has only one connector, skip this step.
  • If you are NOT connecting a VCR or DVD recorder, go to Step 8 after connecting the composite cable.
  • If you are NOT connecting a VCR or DVD recorder and your TV only has one connector, connect a coax cable from the RF Out connector on the DVR to the connector on the TV (usually labeled Antenna In), and then go to Step 8.
 

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Step five:Connect an RF coaxial cable from the RF OUT connector on the DVR to the Antenna In connector on the VCR or DVD recorder.

  
 

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Step six:Connect an RF coaxial cable from the RF Out connector on the VCR or DVD recorder to the Antenna In connector on the TV.

  
 

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Step seven:Check the Channel switch on the back of the DVR to see whether it is set to 3 or 4. Set the switch on the VCR or DVD recorder to match this setting. (Refer to the VCR’s or DVD recorder’s product manual for the switch location.)

  
 

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Step eight:Set up either a network connection (recommended) or phone connection from the DVR to the TiVo Service using one of the following methods.

  
 
  • Wired network connection: The Series2 DT has a built-in Ethernet port. If you have a broadband connection to the internet, connect one end of an Ethernet cable (sold separately) to the Ethernet connector on the back of the DVR, and connect the other end to a port on your network hub or router.
  • Wireless network connection: If you have broadband, but need to use a wireless connection, connect a wireless USB network adapter (sold separately) to one of the USB ports on the DVR. A compatible wireless adapter is available at www.tivo.com/store, or refer to  Which network adapters work with my TiVo DVR? for a list of compatible adapters.
  • Phone connection: If you need to use a phone line to connect to the TiVo service, connect the provided phone cord from the DVR to a nearby wall jack. Use the provided phone line splitter if the DVR is sharing the wall jack with a telephone.
 

NOTE: If you need to use a phone line to connect to the TiVo service, and you have DSL, you will need to use a DSL Filter on your phone line to improve your connection. DSL providers usually distribute at least one DSL filter to their customers. You can also purchase one at an electronics store.

 

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Step nine:Connect a channel changing cable from the DVR to the cable box.

  
 
  • If you have a Motorola/General Instruments DCT 2000 series cable box with a serial port, connect the 9 pin serial jack to the cable box serial port, and connect the other end to the Channel Changing/Serial connector on the DVR.
 

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  • If you have any other cable box, or if you tried the serial connection and it did not work, connect the purple connector on the IR cable to the Channel Changing/IR connector on the DVR. Place one of the emitters on top of the cable box and one on the bottom, and position the emitters so that they stick out about 1 ½ inches from the front of the cable box, directly in front of the IR sensor. Use the provided adhesive strips to keep the emitters in place. (For more information about locating IR sensors and positioning IR emitters, see How Do I Verify My IR Cable Connections?)
 

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Step ten:Connect the power cord from a wall outlet to the back of the DVR

  
 

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Step eleven:Turn on your TV and tune it to channel 3 or 4 (depending on the switch setting on the back of the DVR). If you see the "Welcome to TiVo" screen, you are ready to begin Guided Setup. Follow the instructions on the screen to complete the setup of your DVR.

  
 

Note:If you do not see the “Welcome to TiVo” screen, you need to find the correct input settings by pressing the Input or TV/Video button on your TV remote control until you see this screen. If you cycle through all the input settings and still do not see the “Welcome to TiVo”, make sure all the equipment is powered on, check all your connections, starting with Step 1, and try again

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