Contact the Executive Relations Team

Technical support

If you are experiencing technical issues, please contact Customer Support via phone, chat, or email. For immediate solutions to our commonly asked questions, please use the online self-service options below:

Customer service

For account-related issues, please visit Manage my account.

If you have already contacted TiVo Customer Support and you have an incident number, please complete the form below. Our Executive Relations team will contact you within 24 hours; please allow the next business day for weekends and holidays.

Click here to see how to find your incident number.