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Service Plan Terms and Conditions

Any TiVo DVR requires a TiVo service subscription, and we currently offer several options:


For Antenna-only TiVo devices:

For purchases on tivo.com, or through any other retail sales channel, of any new models (or models previously activated for 30 or fewer days) of the TiVo EDGE for Antenna or TiVo BOLT OTA for Antenna you may select one of the following service subscriptions:

  • A monthly service plan, at the current rate of $6.99/month (plus any applicable taxes), with a one (1)-year commitment and a $75 early termination fee1; or
  • An annual service plan, at the current rate of $69.99/year (plus any applicable taxes)2; or
  • An All-in plan, for a one (1)-time payment at the current rate of $249.99 (plus any applicable taxes).3
For purchases through any retail sales channel of any model of the TiVo EDGE for Antenna or, TiVo BOLT OTA for Antenna previously activated for over 30 days, you may select one of the following service subscriptions:
  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with no commitment; or
  • An annual service plan, at the current rate of $69.99/year (plus any applicable taxes)2; or
  • An All-in plan, for a one (1)-time payment at the current rate of $249.99 (plus any applicable taxes).3
For purchases, through any retail sales channel, of a new or previously activated TiVo Roamio OTA 500GB, you may select:
  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with no commitment; or
For purchases on tivo.com, or through any other retail sales channel, of a new or previously activated TiVo Roamio OTA 1 TB or TiVo Roamio OTA VOX, an All-in plan3 is included with your box purchase price.

For TiVo devices that work with Cable:

For purchases on tivo.com, or through any other retail sales channel, of any new models (or models previously activated for 30 or fewer days) of the TiVo EDGE for Cable, TiVo BOLT, TiVo BOLT+, TiVo BOLT VOX or the TiVo Roamio (other than a TiVo Roamio OTA 1 TB), you may select one of the following service subscriptions:
  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with a one (1)-year commitment and a $75 early termination fee1; or
  • An annual service plan, at the current rate of $149.99/year (plus any applicable taxes)2; or
  • An All-in plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes).3

For purchases through any retail sales channel of any model of the TiVo EDGE for Cable, TiVo BOLT, TiVo BOLT+, TiVo BOLT VOX or the TiVo Roamio (other than a TiVo Roamio OTA 1 TB) previously activated for over 30 days, you may select one of the following service subscriptions:

  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with no commitment; or
  • An annual service plan, at the current rate of $149.99/year (plus any applicable taxes)2; or
  • An All-in plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes).3

For purchases, through any retail sales channel, of any model of the TiVo Premiere, TiVo Premiere 4 or TiVo Premiere XL4, you may select either:

  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with no commitment; or
  • An All-in plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes).3

Additional Terms and Restrictions

TiVo Service Subscriptions:

  • No-commitment monthly service is available with the purchase of a new full-priced TiVo device directly from TiVo (call TiVo Customer Service, at 877-289-8486, for more information). No-commitment monthly service is available with the purchase of a previously activated TiVo device from a third party.
  • With respect solely to any TiVo EDGE for Cable, TiVo EDGE for Antenna, TiVo BOLT, TiVo BOLT+, TiVo BOLT VOX, TiVo BOLT OTA, or TiVo Roamio DVR which is eligible for, and on which you have obtained, either an annual service plan or a monthly service plan (but not an All-in plan): your service plan includes, at no additional charge, an enhanced limited warranty (known as "Continual Care") for the full, uninterrupted duration of your annual or monthly TiVo service subscription. With Continual Care, and for a cost of $49.00 (plus shipping and any applicable taxes) after ninety (90) days from your purchase date, you can exchange a defective or inoperative TiVo EDGE for Cable, TiVo EDGE for Antenna, TiVo BOLT, TiVo BOLT+, TiVo BOLT VOX, TiVo BOLT OTA, or TiVo Roamio DVR for a repaired, renewed or comparable product (at TiVo's discretion). The exchange exclusions and restrictions contained in the TiVo DVR Limited Warranty continue to apply; please visit Limited Warranty Info for details.
  • Under certain TiVo offers, particular service plan options (e.g., a monthly plan; an annual service plan; an All-in plan) may not be available. Call TiVo Customer Service (at 877-367-8486) for details on any such current promotional offers.
  • All features, functionality and offers are subject to change or withdrawal at any time without notice. See the TiVo User Agreement (at www.tivo.com/legal/terms) and TiVo Privacy Policy (at www.tivo.com/legal/privacy) for additional terms and conditions that apply to your subscription to the TiVo service and use of a TiVo device.
  • The TiVo EDGE for Cable, TiVo EDGE for Antenna, TiVo BOLT, TiVo BOLT+, TiVo BOLT VOX, TiVo BOLT OTA, and TiVo Roamio DVR's do not work with satellite. The TiVo EDGE for Cable, TiVo BOLT+, TiVo BOLT VOX 1TB v2, TiVo Premiere 4/XL4/Elite DVRs and the TiVo Roamio Pro/Plus DVRs are intended for use with digital cable systems only and do not work with external cable boxes, analog cable, or over-the-air antennas.
    To receive digital cable channels, a TiVo EDGE for Cable, TiVo BOLT, TiVo BOLT+ or TiVo BOLT VOX requires one multi-stream CableCARD decoder from your cable provider. Additional fees may apply.
    These Service Plan Terms and Conditions apply to purchases and service in the United States.

1 Monthly TiVo service subscriptions will continue after the 1-year commitment period at the same monthly rate until you call TiVo Customer Service (at 877-367-8486) to cancel your TiVo service.

2 Unless you call TiVo Customer Service (at 877-367-8486) to cancel your TiVo service prior to the fulfillment of any annual service period, then your TiVo service on your TiVo device automatically will renew for another successive 1-year period; your TiVo service subscription will renew at the same annual rate. ALL PREPAID ANNUAL SERVICE FEES ARE NON-REFUNDABLE.

3 An All-in plan (a) lasts for the lifetime of your TiVo device (not your lifetime), (b) is not transferrable to another TiVo device (except in certain warranty replacement/repair cases), and (c) may exclude certain TiVo offerings (e.g., for third-party content, particular applications, cloud-based services, etc.) for which TiVo subsequently may elect (in its sole discretion) to charge separately and which are not made generally available to all customers who have activated TiVo service on a particular TiVo device.