Service Plans

Any TiVo Unified Entertainment System, TiVo DVR or TiVo Mini requires a TiVo service subscription, and we currently offer several options:

Regarding all new models of the TiVo BOLT or the TiVo Roamio Pro:

  • For purchases on tivo.com, and unless you specify otherwise (pursuant to the next sentence), your initial service subscription will be a Year-Included Plan, which subsequently will roll over automatically into successive annual service plans at the then-published rate (currently $149.99/year, plus any applicable taxes).1 Via tivo.com or TiVo Customer Service (877-367-8486), you instead may select a monthly service plan, at the current rate of $14.99/month (plus any applicable taxes) with a one (1)-year commitment and a $75 early termination fee2.
  • For purchases through any other retail sales channel, your initial service subscription will be a Year-Included Plan, which subsequently will roll over automatically into successive annual service plans at the then-published rate (currently $149.99/year, plus any applicable taxes).1 Upon activation, you will have the option of upgrading your service subscription to an All-In Plan, for a one (1)-time payment at the then-published All-In Plan upgrade rate (which currently is $549.99, plus any applicable taxes)4.

For purchases through any retail sales channel of any previously activated model of the TiVo BOLT or any previously activated TiVo Roamio Pro, you may select either of the following service subscriptions:

  • An annual service plan, at the then-published rate (currently $149.99/year, plus any applicable taxes)3.
  • An All-In Plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes)4.

For purchases on tivo.com, or through any other retail sales channel, of (1) any new model, other than a new TiVo Roamio Pro, of the TiVo Roamio DVR, or (2) any new TiVo Premiere, you may select either of the following service subscriptions:

  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with a one (1)-year commitment and a $75 early termination fee2.
  • An All-In Plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes)4.

For purchases, through any retail sales channel, of (1) any previously activated model, other than a previously activated TiVo Roamio Pro, of the TiVo Roamio DVR or (2) any previously activated TiVo Premiere, you may select either:

  • A monthly service plan, at the current rate of $14.99/month (plus any applicable taxes), with a one (1)-year commitment and a $15 early termination fee2.
  • An All-In Plan, for a one (1)-time payment at the current rate of $549.99 (plus any applicable taxes)4.

Additional Terms and Restrictions

TiVo Service Subscriptions:

1 Unless you call TiVo Customer Service (at 877-367-8486) to cancel your TiVo service prior to the fulfillment of your one (1) year of included service, then at the end of that one (1)-year period, your credit/debit card on file with TiVo automatically will be charged the then-published annual rate (currently $149.99, plus any applicable taxes) for TiVo service on your TiVo BOLT or TiVo Roamio Pro (as applicable) during the ensuing 1-year period. Unless you call TiVo to cancel your TiVo service prior to the fulfillment of any prepaid 1-year period, then your TiVo service on your TiVo BOLT or TiVo Roamio Pro (as applicable) automatically will renew for another successive 1-year period; and unless we notify you otherwise, your TiVo service subscription will renew at the same annual rate. All prepaid annual service fees are non-refundable.

2 Monthly TiVo service subscriptions will continue after the 1-year commitment period at the same monthly rate (unless we notify you otherwise) until you call TiVo Customer Service (at 877-367-8486) to cancel your TiVo service.

3 Unless you call TiVo Customer Service (at 877-367-8486) to cancel your TiVo service prior to the fulfillment of any annual service period, then your TiVo service on your TiVo device automatically will renew for another successive 1-year period; and unless we notify you otherwise, your TiVo service subscription will renew at the same annual rate. All prepaid annual service fees are non-refundable.

4 An All-In Plan (a) lasts for the lifetime of your TiVo device (not your lifetime), (b) is not transferrable to another TiVo device (except in certain warranty replacement/repair cases), and (c) may exclude certain TiVo offerings (e.g., for third-party content, particular applications, cloud-based services, etc.) for which TiVo subsequently may elect (in its sole discretion) to charge separately and which are not made generally available to all customers who have activated TiVo service on a particular TiVo device.

  • No-commitment monthly service is available with the purchase of a new full-priced TiVo device directly from TiVo (call TiVo Customer Service, at 877-289-8486, for more information). No-commitment monthly service is available with the purchase of a previously activated TiVo device from a third party.
  • With respect solely to any TiVo BOLT or TiVo DVR which is eligible for, and on which you have obtained, either an annual service plan or a monthly service plan (but not an All-In Plan): your service plan includes, at no additional charge, an enhanced limited warranty (known as "Continual Care") for the full, uninterrupted duration of your annual or monthly TiVo service subscription. With Continual Care, and for a cost of $49.00 (plus shipping and any applicable taxes) after ninety (90) days from your purchase date, you can exchange a defective or inoperative TiVo BOLT or TiVo DVR for a repaired, renewed or comparable product (at TiVo's discretion). The exchange exclusions and restrictions contained in the TiVo DVR Limited Warranty continue to apply; please visit Limited Warranty Info for details.
  • Under certain TiVo promotional offers, particular service plan options (e.g., an annual service plan; an All-In Plan) may not be available. Call TiVo Customer Service (at 877-367-8486) for details on any such current promotional offers.
  • All features, functionality and offers are subject to change or withdrawal at any time without notice. See the TiVo User Agreement and TiVo Privacy Policy for additional terms and conditions that apply to your subscription to the TiVo service and use of a TiVo device.
  • The TiVo BOLT and TiVo DVRs do not work with satellite. The TiVo Premiere 4/XL4/Elite DVRs, TiVo Roamio Pro/Plus DVRs, and TiVo BOLT are intended for use with digital cable systems only and do not work with external cable boxes, analog cable, or over-the-air antennas.
  • To receive digital cable channels, a TiVo BOLT or TiVo DVR (other than the TiVo Roamio OTA) requires one multi-stream CableCARD decoder from your cable provider. Additional fees may apply.