Get set up and connected

Start your love affair with Roamio

When your TiVo Roamio DVR arrives, be sure to locate the “Start Here” poster inside the packing box. This easy-to-follow guide gives you step-by-step instructions for installing your Roamio. Follow the simple steps and you will be using your Roamio in no time.

Getting started with your TiVo Roamio DVR

Don't wait for love, order your CableCARD today

Order a CableCARD (M-Card). You can often pick one up at the local cable service center or have the technician bring one to you for a small service fee. The FCC requires cable companies to provide CableCARDs.


Connect the cables and setup your TiVo.


Install the card by inserting it in the rear CableCARD slot with the label facing up.

Install the card

Activate the card by calling the cable company and telling them you want to activate and pair the CableCARD with your TiVo. If the cable technician is present, they will make the call for you.


Test your channels and complete Guided Set up.

Note: If you have problems with your cable company issuing CableCARDs, call our Technical Support at 1-877-367-8486 and we will perform a 3-way call with your cable company. If you would like to contact your cable company directly click here for a list of phone numbers.


CableCARD Activation Support

  • Charter Communications1-888-438-2427 • Charter Support
  • Comcast/XFINITY1-877-405-2298 • CableCARD Activation Line
  • Cox Communications1-877-820-8202 • CableCARD Activation Line
  • Insight Communications1-866-440-1024 • Insight Support
  • Mediacom1-866-848-7064 • CableCARD/Self-Install Activation Line
  • Optimum1-866-670-0855 • Optimum Support
  • RCN1-888-891-7770 • CableCARD/Self-Install Activation Line
  • Suddenlink1-888-822-5151 • Suddenlink Support
  • Time Warner Cable1-866-606-5889 • CableCARD Activation Line
  • Verizon FiOS1-888-897-7499 • Automated Activation Line

Love is in the airwaves

If you've paired your new TiVo Roamio DVR with a digital antenna you can enjoy all that beautiful HD content right away. Just plug in your antenna cable and you're ready to go. Watch and record all your favorites in eye-popping HD, along with virtually endless entertainment from
the web. Learn more

Additional resources

Connect your TiVo Roamio DVR to the Internet

Your TiVo Roamio DVR requires an Internet connection so that your TiVo service can deliver your daily channel guide updates, stream content from providers like Netflix, Amazon Prime, Hulu Plus, Vudu, Pandora and YouTube, and stream content between two or more networked TiVo boxes.

Use one of the following methods to connect your TiVo Roamio DVR to the Internet:



Plug the included Ethernet cable into the back of any TiVo Roamio series DVR.

This method is ideal for streaming content between two or more TiVo DVRs, TiVo Mini or TiVo Stream.


(MoCA network)

TiVo Roamio DVR:

Plug a coax cable into the back of your 4-tuner Roamio DVR. Use a MoCA Network Adapter to connect to the internet.

TiVo Roamio Pro/Plus DVR:

Your 6-tuner Roamio DVR has a built-in MoCA network adapter.

This method is ideal for streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream if you don't have wired Ethernet.

If you have Verizon FiOS, your network is already MoCA-enabled!

Learn more about MoCA



All TiVo Roamio series DVRs have built-in wireless capability.

This method does not support streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream (with 4-tuner TiVo Roamio).

Get app-happy with the free TiVo app

Once an Internet connection is established, you can sync your Roamio DVR to the free TiVo app for iPhone®, iPad® or Android devices. If you haven't done so, download the TiVo app to search, browse and schedule recordings from anywhere. Learn more