Get started with Roamio.
When your TiVo Roamio DVR arrives, be sure to locate the "Start Here" poster inside the packing box. This easy-to-follow guide gives you step-by-step instructions for installing your Roamio. Follow the simple steps and you will be using your Roamio in no time.
Don't wait, order your CableCARD today.
Order a CableCARD™ (M-Card). You can often pick one up at the local cable service center or have the technician bring one to you for a small service fee. The FCC requires cable companies to provide CableCARDs.
- Connect the cables and setup your TiVo.
- Install the card by inserting it in the rear CableCARD slot with the label facing up.
- Activate the card by calling the cable company and telling them you want to activate and pair the CableCARD with your TiVo. If the cable technician is present, they will make the call for you.
- Test your channels and complete Guided Set up.
Note: If you have problems with your cable company issuing CableCARDs, call our Technical Support at 1-877-367-8486 and we will perform a 3-way call with your cable company. If you would like to contact your cable company directly click here for a list of phone numbers.
Tips for installing a CableCARD into your TiVo Roamio series DVR
What is a CableCARD decoder, and why do I need one?
Why does my TiVo Roamio need an Internet connection?
Can I get a professional installer?
Additional resourcesSupport: Instructions for CableCARD installation
CableCARD Activation Support.
Charter Communications - Support 1-888-438-2427
Comcast/XFINITY - CableCARD Activation 1-877-405-2298
Cox - CableCARD Activation 1-877-820-8202
Insight Communications – Support 1-866-440-1024
Mediacom - CableCARD/Self-Install Activation Line – 1-866-848-7064
Optimum – Support 1-866-670-0855
RCN - CableCARD/Self-Install Activation 1-888-891-7770
Suddenlink – Support 1-888-822-5151
Time Warner - CableCARD Activation 1-866-606-5889
Verizon FiOS - Automated Activation Line 1-888-897-7499
Love is in the airwaves.
If you've paired your new TiVo Roamio DVR with a digital antenna you can enjoy all that beautiful HD content right away. Just plug in your antenna cable and you're ready to go. Watch and record all your favorites in eye-popping HD, along with virtually endless entertainment from the web.
Additional resourcesDetermine the best antenna for you
Connect your TiVo Roamio DVR to the Internet.
Your TiVo Roamio DVR requires an Internet connection so that your TiVo service can deliver your daily channel guide updates, stream content from providers like Netflix, Amazon Prime, Hulu Plus, Vudu, Pandora and YouTube, and stream content between two or more networked TiVo boxes.
Plug the included Ethernet cable into the back of any TiVo Roamio series DVR.
This method is ideal for streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream.
Wired Ethernet(MoCA network)
TiVo Roamio DVR:
Plug a coax cable into the back of your 4-tuner Roamio DVR. Use a MoCA Network Adapter to connect to the internet.
TiVo Roamio Pro/Plus DVR:
Your 6-tuner Roamio DVR has a built-in MoCA network adapter.
This method is ideal for streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream if you don't have wired Ethernet.
If you have Verizon FiOS, your network is already MoCA-enabled!
All TiVo Roamio series DVRs have built-in wireless capability.
This method does not support streaming content between two _or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream (with 4-tuner TiVo Roamio).
Additional resourcesStep-by-step: How to connect your TiVo DVR to your network and the Internet
Step-by-step: What is MoCA?
Support: MoCA troubleshooting
Shop: Order a MoCA Network Adapter
Get app-happy with the free TiVo app.
Once an Internet connection is established, you can sync your Roamio DVR to the free TiVo app for iPhone®, iPad® or Android devices. If you haven't done so, download the TiVo app to search, browse and schedule recordings from anywhere. Learn more
Compatible with iPad/iPhone.
Requires iOS 7.0 or later
Compatible with non-Intel or
AMD chipset Android devices.
Requires Android 4.1 or later