TiVo Product Safety and Compliance Information

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Product Safety information

Before You Begin

  1. Make sure all your equipment is turned off and the TiVo box is unplugged.
  2. Your TiVo box was not designed to support A/V components placed on top of it. Please do not place
    common A/V components such as VCRs, DVD players or A/V receivers on top of this product.
  3. Also, avoid stacking your TiVo box on top of other electronic components—such as DVD players, A/V
    receivers—or the vents of your TV.

Safety Instructions

This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of which you should be particularly aware. Please read these instructions before operating the product and save them for future reference.

  1. Read Instructions — All the safety and operating instructions should be read and understood before the product is operated.
  2. Retain Instructions — The safety and operating instructions should be retained for future reference.
  3. Heed Warnings — All warnings on the product and in the operating instructions should be followed.
  4. Follow Instructions — All operating and use instructions should be followed.
  5. Avoid Water and Moisture — The product should not be used near water - for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, near a swimming pool, etc.
  6. Products – A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
  7. Tilt/Stability — All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design. Do not compromise these design standards by applying excessive pull force to the front or top of the cabinet; this could ultimately overturn the product. Also, do not endanger yourself, or children, by placing electronic equipment/toys on top of the cabinet. Such items could unexpectedly fall from the top of the set and cause product damage and/or personal injury.
  8. Avoid Heat — The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
  9. Ventilation — The appliance should be situated so that its location or position does not interfere with its proper ventilation. For example, the appliance should not be situated on a bed, sofa, rug, or similar surface that may block the ventilation openings; or, placed in a built-in installation, such as a bookcase or cabinet that may impede the flow of air through the ventilation openings. Do not block ventilation holes by placing items such as magazines, clothing, etc., on top of the unit.
  10. Power Cord Protection — Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the product.
  11. Object and Liquid Entry — Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short the parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product.
  12. Damage Requiring Service — The product should be serviced by qualified service personnel when:
    1. the power supply cord or plug is damaged or frayed;
    2. liquid has spilled into the product;
    3. the product has been exposed to rain or water;
    4. the product does not operate normally when you follow the operating instructions (adjust only those controls that are discussed in this guide, as improper adjustment of other controls may result in damage, often requiring extensive work by a qualified technician to restore the product to normal performance);
    5. the product has been dropped or the cabinet damaged;
    6. the product exhibits a distinct change in performance.

  13. Servicing — The user should not attempt service to the product beyond that described in the Troubleshooting section of this guide. All other servicing should be referred to qualified service personnel.
  14. Cleaning — Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners; use a damp cloth for cleaning. If the product comes in contact with any liquid, unplug the power cord or adapter and let the unit dry thoroughly before plugging it back in.
  15. Power Supply — Only use UL approved power supplies or cables.
    1. TiVo BOLT: 100-120V, 50/60Hz, 1.0A; Output: 12V, 3.0A.
    2. TiVo Premiere Series: Power cord minimum 18AWG, 125V, 10A and max 4.5m long.
    3. TiVo Roamio: AC adapter with Input: 100 – 120V, 0.6A, 50/60 Hz; Output: 12V, 2.0A.
    4. TiVo Roamio Plus/Pro: Power cord with minimum 18AWG, 125V, 10A and max 4.5m long.
    5. TiVo Mini and TiVo Stream: Power supply with rated output 12V, 1.0A; Marked LPS.

  16. Overloaded Power Outlets — do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
  17. Coaxial Cable Grounding — For this product, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building. For products sold in the US and Canada, this is per Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield.
  18. Moving — To avoid accumulative shock, avoid moving the unit while it is plugged in.
  19. Electric Shock — To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified service person when service or repair work is required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when this product is subsequently used.
  20. CAUTION — Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

FCC statement to the user


This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  3. Increase the separation between the equipment and receiver.
  4. Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.

Compliance Information

Model numbers: TCD849500 (BOLT 500GB), TCD849000 (BOLT 1TB), RC30A00, RC30B00 (BOLT Remote) TCD846000
(Roamio OTA), TCD846500 (Roamio), TCD848000 (Roamio Plus); TCD840300 (Roamio Pro); RC30A00, RC30B00
(Remote), TCDA92000, TCDA93000 (Mini), TCDA94000 (Stream)

FCC IDs: TGN-TCD8495 (BOLT), TGN-RC30 (BOLT Remote), RAXWN8722BTAAC (BOLT Wi-Fi board) TGN-TCDA93000
(Mini), TGN-TCD8465 (Roamio), TGN-TCD8400 (Roamio Plus/Pro), TGN-RC30 (Remote)

Askey International Corporation                                      TiVo Inc.
800 Corporate Way, Suite B                                                 2160 Gold Street
Fremont, CA 94538                                                                     San Jose, CA 95002

Model numbers: WLU5054 (Roamio), WLU5200 (Roamio Plus/Pro)
FCC IDs: H8N-WLU5054 (Roamio), H8N-WLU5200 (Roamio Plus/Pro)

Canada Compliance

RF Radiation Hazard Warning
To ensure compliance with FCC and Industry Canada RF exposure requirements, this device must be installed in a location where the antennas of the device will have a minimum distance of at least 20 cm from all persons. Using higher gain antennas and types of antennas not certified for use with this product is not allowed. The device shall not be co-located with another transmitter.
Installez l'appareil en veillant à conserver une distance d'au moins 20 cm entre les éléments rayonnants et les personnes. Cet avertissement de sécurité est conforme aux limites d'exposition définies par la norme CNR-102 at relative aux fréquences radio.

Industry Canada Notice and Marking
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.