TiVo boxes work with all major cable providers and Verizon FiOS. For Comcast subscribers, XFINITY On Demand programming is also accessible.

CABLE:

• Digital cable: All TiVo Roamio DVRs except TiVo OTA  
• Analog cable: none  
• Verizon FiOS®: All TiVo Roamio DVRs except TiVo OTA  
• AT&T U-verse®: None  

HD ANTENNA

• TiVo Roamio and TiVo OTA

SATELLITE

• None. DIRECTV does offer a DIRECTV TiVo HD DVR visit directv.com/tivo

• TiVo Roamio and TiVo OTA has 4 ATSC tuners that allows the DVR to record up to four channels at once from digital over-the-air broadcasts in full HD
• TiVo Roamio Plus/Pro do not support ATSC over-the-air signals

• A CableCARD is a plug-in card that is inserted into a slot in your TiVo box so you can receive digital cable channels. CableCARDs are supplied by your cable company and enable your TiVo box to unscramble your cable company's encrypted signal. Once inserted and activated, a CableCARD communicates with your local cable system and delivers all the high-definition and digital cable channels included in your cable TV subscription package. See the CableCARD overview

To access all of your high-definition and digital cable channels, a multi-stream CableCARD decoder(s) must be inserted into the CableCARD slot on your TiVo DVR.

You must call your cable company to schedule the installation of a CableCARD decoder. Some cable providers allow their customers to pick up their CableCARD at the cable company's local service center and install it on their own. While some cable companies offer CableCARDs to their subscribers for free, others may charge a nominal monthly fee. Contact your cable provider for details.

Federal law mandates that all major cable companies provide CableCARDs to their digital cable subscribers, so if you experience any problems call our Technical Support team at 1-877-367-8486 and we will initiate a three-way call with your cable company to expedite setup.

Cost will depend on the cable operator. Some cable operators offer them free of charge, while others may charge a nominal amount per-month fee to rent.

After the end of your TiVo service subscription commitment with a TiVo DVR, your monthly service plan will continue on a month-to-month basis and TiVo will charge you on a monthly basis at the then-applicable monthly service plan rate until you cancel.
See terms & conditions for TiVo Payment Plans for details.

After the 30-day money-back guarantee expires, you own the TiVo box.

TiVo Roamio DVRs with monthly and annual service plans come with a TiVo Continual Care warranty. With Continual Care protection, we'll send you a replacement box at no charge if your TiVo Roamio box needs repair within the first 90 days from your date of purchase.* After 90 days and for the remaining uninterrupted duration of your monthly or annual TiVo service subscription, you'll receive a replacement DVR for just $49.00.**

Non-Roamio TiVo DVR models with monthly and annual service plans, and all TiVo DVR models with Product Lifetime service, come with a limited warranty. With the limited warranty, we'll send you a replacement box at no charge if your box breaks within the first 90 days from your date of purchase.* If your box breaks from 90 days to one year from your purchase date, you'll receive a replacement box for just $49.00.**

Non-Roamio TiVo DVR models with monthly and annual service plans, and all TiVo DVR models with Product Lifetime service, may upgrade to an extended 2- or 3-year warranty, which offers a free replacement DVR within 2 or 3 years, respectively, from your date of purchase.***

* Exchange exclusions and restrictions apply. Replacement DVR may be a repaired, renewed or comparable product, at TiVo's discretion. Customer responsible for payment of shipping costs. See Limited Warranty Info for details.
** Exchange exclusions and restrictions apply. Replacement DVR may be a repaired, renewed or comparable product, at TiVo's discretion. Customer responsible for payment of shipping costs and any applicable taxes. See Limited Warranty Info for details.
*** Exchange exclusions and restrictions apply. Replacement DVR may be a repaired, renewed or comparable product, at TiVo's discretion. Customer responsible for payment of shipping costs. See Extended Warranty Info for details.

• TiVo offers a 30-day money-back guarantee. Only applies to initial activations if canceled within 30 days and the TiVo box or accessory is returned for a full refund. If you cancel within 30 days of activation (which is typically the date your order ships), you will receive a full refund if you return the TiVo box and accessory, if applicable, within 15 days of cancellation. The shipping charge for the return is at your expense.

Yes. You can connect an external hard drive via eSATA. The 1 terabyte My Book AV DVR Expander from Western Digital can be purchased on tivo.com.