NYC restaurateur Willie Degel helps struggling restaurant owners see the truth.
Willie Degel (Host)
|"The Customer's Always Wrong" Following in his successful father's footsteps, Mike took over the Oakwood Diner two and a half years ago, and inherited an undisciplined staff that treats the place like their living room. (Repeat)||FOOD|
There are shows on TV, including Food Network's own ``Restaurant: Impossible,'' in which chefs help struggling restaurateurs turn their businesses around. ``Restaurant Stakeout'' takes that format to another level by using hidden cameras to surreptitiously watch the crew to see what really goes on when waiters, bartenders, kitchen staff and other employees think no one is watching. Analyzing that hidden-camera footage is restaurateur Willie Degel, who owns a chain of steakhouses in New York. After seeing how the staff acts, Degel uses his tough-love approach to improve the employees' work ethic and, ultimately, turn around the restaurant's fortunes. If employees don't improve their poor working habits, Degel shows them the door because his goal is making things better for the struggling eatery's owner.
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Program data from Tribune Media Services, Inc.