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TiVo Roamio Welcome Center

Get set up and connected.


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Get started with Roamio.

When your TiVo Roamio DVR arrives, be sure to locate the "Start Here" poster inside the packing box. This easy-to-follow guide gives you step-by-step instructions for installing your Roamio. Follow the simple steps and you will be using your Roamio in no time.



Get started with your TiVo Roamio DVR

Don't wait, order your CableCARD today.

Order a CableCARD™ (M-Card). You can often pick one up at the local cable service center or have the technician bring one to you for a small service fee. The FCC requires cable companies to provide CableCARDs.

  1. Connect the cables and setup your TiVo.
  2. Install the card by inserting it in the rear CableCARD slot with the label facing up. 
    back of a roamio tivo box showing where the cableCARD is inserted
  3. Activate the card by calling the cable company and telling them you want to activate and pair the CableCARD with your TiVo. If the cable technician is present, they will make the call for you.
  4. Test your channels and complete Guided Set up.

Note: If you have problems with your cable company issuing CableCARDs, call our Technical Support at 1-877-367-8486 and we will perform a 3-way call with your cable company.

Common Questions

Tips for installing a CableCARD into your TiVo Roamio series DVR
What is a CableCARD decoder, and why do I need one?
Why does my TiVo Roamio need an Internet connection?
Can I get a professional installer?

Additional resources

Support: Instructions for CableCARD installation

CableCARD Activation Support.

Charter Communications • 1-888-438-2427 • Charter Support

Comcast/XFINITY • 1-877-405-2298 • CableCARD Activation Line

Cox Communications • 1-877-820-8202 • CableCARD Activation Line

Insight Communications • 1-866-440-1024 • Insight Support

Mediacom • 1-866-848-7064 • CableCARD/Self-Install Activation Line

Optimum • 1-866-670-0855 • Optimum Support

RCN • 1-888-891-7770 • CableCARD/Self-Install Activation Line

Suddenlink • 1-888-822-5151 • Suddenlink Support

Time Warner Cable • 1-866-606-5889 • CableCARD Activation Line

Verizon FiOS • 1-888-897-7499 • Automated Activation Line

or activate Online

Love is in the airwaves.

If you've paired your new TiVo Roamio DVR with a digital antenna you can enjoy all that beautiful HD content right away. Just plug in your antenna cable and you're ready to go. Watch and record all your favorites in eye-popping HD, along with virtually endless entertainment from the web.

Additional resources

Determine the best antenna for you

Connect your TiVo Roamio DVR to the Internet.


Your TiVo Roamio DVR requires
an Internet connection so that
your TiVo service can deliver
your daily channel guide
updates, stream content from
providers like Netflix, Amazon
Prime, Hulu, HBO GO, VUDU,
Pandora and YouTube, and
stream content between two
or more networked TiVo boxes.

Use one of the following methods to connect your TiVo Roamio DVR to the Internet:

Wired Ethernet

Plug the included Ethernet cable into the back of any TiVo Roamio series DVR.

This method is ideal for streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream.

MoCA network
(Ethernet over COAX)

TiVo Roamio/Roamio OTA DVR:

Plug a coax cable into the back of your 4-tuner Roamio DVR. Use a TiVo Bridge Adapter to connect to the Internet.

TiVo Roamio Pro/Plus DVR:

Your 6-tuner Roamio has a built-in MoCA network adapters so no additional adapters are required as long as your DVR is placed near your router.

For more detailed instructions, visit our MoCA support page.


All TiVo Roamio series DVRs have built-in wireless capability.

This method does not support streaming content between two or more TiVo devices such as TiVo DVRs, TiVo Mini or TiVo Stream (with 4-tuner TiVo Roamio).

Get app-happy with the free TiVo app.

Once an Internet connection is established, you can sync your Roamio DVR to the free TiVo app for iPhone®, iPad® or Android devices. If you haven't done so, download the TiVo app to search, browse and schedule recordings from anywhere. Learn more


Apple App Store
Compatible with iPad/iPhone.
Requires iOS 7.0 or later
Learn more

Google Play

Compatible with non-Intel or
AMD chipset Android devices.
Requires Android 4.1 or later
Learn more